Last Updated: November 28, 2025
This Privacy Policy explains how Ernest Gutters (“we”, “us”, or “our”) collects, uses, and protects information when you visit our website or contact us about our gutter installation, cleaning, maintenance, repair, and related services in the Chicagoland area (the “Services”).
By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in three main ways:
1.1 Information You Provide Directly
When you interact with us, you may provide:
- Name
- Phone number
- Service address or general location
- Details about your property and gutter needs
- Preferred appointment dates or times
- Any other information you choose to include in our contact or quote forms
1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring and exit pages
- Date and time of your visit
We use Google Analytics and similar tools to help us understand how visitors use our site so we can improve it.
1.3 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and performance
- Support advertising and remarketing campaigns
Cookies are small files stored on your device. You can usually manage or disable cookies through your browser settings, but some parts of the site may not work properly if you do.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Schedule, manage, and deliver gutter services
- Communicate with you about your appointments, updates, or changes
- Improve our website, services, and customer experience
- Run analytics to understand site usage and performance
- Support our advertising, including remarketing campaigns
- Comply with applicable laws and protect our legal rights
We do not sell your personal information.
3. Advertising, Remarketing & Analytics
We may use:
- Google Analytics to understand how visitors use our website
- Google Ads, Facebook, or similar platforms for interest-based advertising and remarketing
These services may use cookies or similar technologies to show ads that are more relevant to you based on your visits to our website and other sites.
You can usually control or opt out of personalized ads through your browser settings and ad platform settings (for example, Google’s Ad Settings).
4. Embedded Content & Third-Party Services
Our website may include embedded content such as:
- Maps (e.g., Google Maps)
- Videos (e.g., YouTube)
- Other third-party widgets
These third parties may collect information about you (such as IP address and pages visited) when you interact with their content, in line with their own privacy policies. We encourage you to review those policies directly.
5. How We Share Your Information
We may share your information with:
- Service providers and vendors who help us operate our business (e.g., website hosting, analytics, advertising platforms, form or CRM tools)
- Professional advisors (such as accountants or legal counsel) where necessary
- Law enforcement or regulators if required by law or to protect our rights, property, or safety
These third parties are only allowed to use your information as needed to provide services to us and are expected to handle it securely.
6. Data Retention
We keep your information only as long as reasonably necessary to:
- Provide the services you requested
- Maintain business, tax, and service records
- Resolve disputes and enforce our agreements
- Meet legal and regulatory requirements
When information is no longer needed, we will delete it or de-identify it where reasonably possible.
7. Your Choices & Controls
You have choices about how your information is used:
- Cookies & tracking: You can manage or disable cookies in your browser settings.
- Advertising preferences: You may adjust your ad preferences through platforms like Google or Facebook.
- Updating your information: If you believe any information we hold about you is inaccurate or incomplete, you can contact us to request an update or correction.
Because our business is based in the United States and our services are intended for U.S. residents, your rights will depend on the laws of your state.
8. Security
We take reasonable technical and organizational measures to help protect your information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.
11. How to Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can contact us at:
Ernest Gutters | Email: | Chicagoland, Illinois, USA | Phone: +1 (331) 282-5239